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Is it a medical device?
Babysense7 is included as a medical device on the Australian Register of Therapeutic goods (ARTG No. 97479).
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I’ve read that the Babysense7 monitor runs on batteries. How long (on average) will the batteries normally last before needing to change them?
The babysense7 is Powered by 4 x AA, 1.5-volt Alkaline batteries (not supplied). Power consumption is approximately 1mA. Battery life is approximately 6 months using high quality alkaline batteries.
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Can the Babysense be used in cribs, bassinets, travel cot?
Yes, as long as the base is rigid and a suitable mattress is used and you must ensure that excess cords are secured under the mattress out of reach of baby or other infants. Modifications may be required to the bassinet for sensor pad wiring access and controller unit placement. For further advice please consult an Oricom Representative.
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How many sensor pads does it have?
It comes with two highly sensitive sensor pads that cover the area of a standard sized crib or cot.
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What age groups is it suitable for?
It is suitable for healthy infants up to one year (12months) of age (it cannot be used for children or adults).
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Low battery voltage warning (red light) on the Control Unit is flashing?
Batteries are low, replace all 4 batteries.
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Alarm goes off after a few hours
The mattress is not touching the sensor pads. The mattress is raised (there is an object near the sensor pads). Two sensor pads are connected but the baby is not yet crawling. Only one sensor pad is connected and the baby has crawled off the sensor pad. The mattress does not enable adequate transfer of baby movement – The compositions of some cot mattresses may not conduct vibrations associated with babies breathing movement and may not be suitable with Babaysense7. Do not use Babysense7 with a memory foam mattress. Make sure that the mattress and sensor pads are touching. Make sure that there are no objects next to the sensor pads. Connect sensor pads as per the user manual. If baby is not yet able to crawl, use only one sensor pad – and make sure sensor is placed underneath baby’s location in bed to ensure greater relative sensitivity. Place a sheet of plywood (not supplied) under the sensor pad so that the sensor pad and the mattress will be tightly pressed together.
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Delayed alarms while taking the baby out of the bed
Performance test is not correct. Do not conduct performance test by taking the baby out of bed and waiting for the alarm to go off. Kindly conduct performance test according to the performance test instruction in user guide. The alarm does not go off within 20 seconds when performing the correct performance test Environmental Influences detected by the sensor pads, such as wind, fan, air-conditioner, toy mobile vibrations. Perform a test which will detect the source of the movement that the device detects, eg; sources of wind such as air conditioner, an open window or a fan, movements of baby mobile (which can vibrate even if it’s not turned on) walking around the bed area or an intercom placed near the bed with intense transmission levels. Eliminate sources of wind, remove the mobile etc. After neutralising all environmental interruptions, perform the test again.
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Can I use Babysense7 if my infant needs constant medical supervision?
No. You should contact your GP or medical specialist and seek their advice on what alternative suitable methods of monitoring your infant are available.
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What are Cry Alerts on the SC870WH?
Babies make all sorts of sounds, from gurgling and snuffling to chatting and crying. Cry alerts won’t alert you to every little snuffle, but only when your child is making a loud noise. A cry alert only sounds when the Parent unit is on mute (by setting the parent unit volume to zero). Important: If the screen’s off or in sleep mode, it will come on when there is a cry alert. If your baby settles, a cry alert will stop automatically after 30 seconds. What happens if there’s more than one alert? You’ll always see the latest one on the screen. If you dismiss the latest alert you’ll see the previous one. The threshold level to activate a Crying Alert is 83dBA SPL or the first red indicator on the Parent Unit
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How do you pan, tilt and zoom your camera?
To zoom a camera, tap the screen and the (+) and (-) will appear. Tap these to zoom in and out. To pan or tilt a camera, tap the screen and directional arrows will appear. Tap and to tilt your camera up and down. Tap and to pan your camera left and right.
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How do you register additional cameras?
1) Go to camera menu on the parent unit and then select the camera you want to pair. 2) Follow the on-screen instruction to turn on the baby unit and then press and hold the night light button on baby unit for 10 seconds
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What is the best way to use the Lightshow?
If the camera unit has been wall mounted the lightshow feature will not project onto the ceiling but onto a wall. Placing the Baby unit on a flat surface 1-2 meters from the cot is recommended for best results when using the lightshow.
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How long does the Parent unit battery last?
You should only use a Lithium 3.7V 2500mAh 9.25Wh battery from our helpdesk. Call us on 1300 889 785 when you need to replace it. When you get it, take off the battery compartment cover and pull the tab inside to get the old battery out. Then insert your new battery and put the cover back on.